Can the software be used as an IP PBX?

Yes, the switch in connection with the IVR can act as an IP PBX system. It can be configured to answer incoming calls (through a DID or a gateway) and then perform an auto-attendant scenario. It is also possible to record your own voice prompts. The caller can then dial extensions which are assigned to given users/departments. In addition, for each extension, call forwarding rules can be defined for different events (e.g. busy, no answer, offline). Also, hunt groups can be created so that if the first phone is unreachable the call will be sent to the next destination and so on. In addition, each extension can have its own voice mail with its own welcome message. 
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