How can I put multiple prefixes under a reseller?

It is possible by using comma as separator between 2 prefixes. Example: 
Let's say we want to use more than one prefix for reseller: one standard for modifying calls, second just for IVR users with announcing max. time allowed. Prefixes as below:

DP:00-> OR 0-> OR #->;TP:00-> OR 0-> OR #->
DP:time-> OR time;TP:time->

To give reseller a choice to pick 1st or 2nd prefix you need to set his prefix as follow:

DP:00-> OR 0-> OR #->;TP:00-> OR 0-> OR #->,DP:time-> OR time;TP:time->

It is possible to set in VSM and also in VSR by adding prefixes separated by comma for each type (src dial plan, src tariff, dest dial plan, dest tariff). However, in case you need to add full string at (not shared between 4 types of prefixes) it can be done only from MySQL Query Browser by editing tech_prefix field in resellers1,resellers2 or resellers3 table.

  • 11 Users Found This Useful
Was this answer helpful?

Related Articles

If I setup "Caller ID prefix" for my IVR Client does it affect his ANI number recognize when registering without a PIN?

No. Client is recognized according to real ANI send by gateway. Changing Caller ID will not...

Can I have a special, unique design of softphone?

Yes, however it is charged extra. You can see some examples in our gallery or ask us by email.

Can the softphone be customised under my name and with my logo?

Yes, the softphone (named SIPLink) which is delivered with the main package, is always customized...

What windows versions are supported for SipLink and Vippie?

Windows 2000, Windows XP, Windows Vista, Windows 7. No matter is it x86 or x64 copy.